We're here to help.
For bugs, errors, or technical problems with the Dalaguete HRIS app, send us an email and we'll get back to you.
itsmdalaguete@gmail.comFor anything involving your records or access, please reach the right LGU office:
Attendance corrections, leave, CDO, payroll, and other HR concerns.
App installation, account access, PIN resets, lockouts, and device re-registration.
The Municipality of Dalaguete should insert the official HRMO and ITSM contact details (office, email, and phone) here.
To request deletion of your Dalaguete HRIS account, email itsmdalaguete@gmail.com from your registered email address with your employee username and a request to delete your account. The ITSM Office will verify your identity and process the request within 15 business days.
Deleting your account removes your login credentials, device registrations, and personal profile data from the App. Official attendance, leave, and payroll records are retained afterward for as long as required by Civil Service Commission and Commission on Audit rules, as described in our Privacy Policy, and are disposed of once those retention obligations end.
Check the Support page — your question may already be answered in the FAQ.
Your device model, the app version, and a description of what happened versus what you expected. Screenshots are always helpful. Please do not include your PIN or password.
